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Consultancy Services

Consulting

Our suite of consulting solutions stems from the creation of well-balanced strategies in maximizing corporate value to the achievement of competitive superiority with specific focus on Management Strategy, Business Transformation and Human Capital Management. The combined effect of everchanging business models and increased competition place a compelling burden on organizations build and sustain proactive operational controls, performance and risk management systems and a continuously improving human capital skills set to achieve the operational resilience required for long-term growth.

Our method of consulting is uniquely delivered through Business Assurance – which helps you manage your systems and reduce operational risks. In this regard, we provide business assurance based on three pillars:

Diagnostic Approach

From our initial visit, we work with you to determine your key themes and targets and set realistic expectations of your systems’ performance while providing detailed and objective feedback on performance within the identified areas.

Continual improvement

Our reports address key areas of the risks you face, highlight areas for management attention and identify areas for continual improvement. They also consider how well your management system will continue to meet the needs of the stakeholders

Risk-based methodology

We recognize that some risks are necessary for harvesting opportunities and making improvements; but others must be managed or eliminated. Our approach helps you to perfect this balance by identifying your critical market, regulatory and technological risks. We point out where you might need to strengthen your system by improving your management of risks.

Our consultancy services include:

Management Strategy
▪ Review of existing business vision and mission statements and recommending appropriate changes.
▪ Determination of performance-based objectives, strategic initiatives and key performance indicators for achieving the strategic recommendations.
▪ Detailed analysis of strengths, weakness, opportunities and threats to provide informed basis for strategy formulation.
▪ Development and implementation support for effective communication of strategies and plans.

Business Transformation
▪ Implementation of an effective Risk Management Systems (RMS) which ensures that your organization understands the overall level of risks embedded within your processes and activities and address the potential risks to achieve objectives and attain your desired level of reward.
▪ Development of clear and transparent standard operating procedures and associated KPI’s for effective and efficient monitoring of performance
▪ Business structure formation – review and recommendation of structures that support strategies.
▪ Implementation of effective Quality Management System (QMS) that offers a clearly structured and systematic approach to business operations
▪ Implementation of Environmental Management System (EMS) that ensures that you address and minimize your environmental impact and continuously improve your environmental performance.
▪ Implementation of certified, robust Information Security Management System (ISMS) and effective Information Security Controls (ISC) that protect your data from computer-assisted fraud, sabotage and viruses and other information risks.

Human Capital Management

We provide human capital solutions that enhance business superiority through:
▪ Transformation of human resource systems to ensure they support organizational development.
▪ Review of job descriptions and skills requirements for each position.
▪ Personal and organizational development solutions.
▪ Developing people through learning and feed-back.
▪ Performance review, monitoring and evaluation mechanisms.

Financial Strategy

While emphasizing the balance between controls and efficiency, we offer a comprehensive range of services, the scope of which includes accounting, finance and enterprise management, supporting transformation of the accounting/ finance division toward achieving the most suitable operational structure. Our main services include:
▪ Financial forecasting and planning.
▪ Business Planning—constructing new plans and reviewing existing plans.
▪ Financial due diligence.
▪ Financial control, systems development and risk management.
▪ Development of business cases.

Customer Experience (CX) Strategies

Based on the profound knowledge and know-how accumulated over the years through a number of projects, we deliver the following:
▪ CX process standardization
▪ CX solution strategy and roadmap.
▪ Development of customer feedback and complaint system

Internal Control
▪ Development of Internal Control Processes
▪ Assessment of Existing Controls
▪ Review of Existing Controls—Enhancement and Documentation
▪ Internal Controls Validation
▪ Fraud Investigation,
▪ Deterrence and Prevention