Open Hours: Mon - Sat 9.00AM - 6.00PM

Training Services

Training

We specialize in training and human capital development for both management and technical skills. Our workshops and seminars provide a succinct overview of current and upcoming business solutions, providing delegates with a forum for sharing best practice and a platform to network with peers in their specific areas of work. We aim to engender the commercial and creative thinking of the participants so that they are able to generate solutions that help them achieve greater results.

Our relationship with industry regulatory bodies ensures that our workshops are always relevant and up-to date. Our main aim during our trainings is to provide an excellent balance between theory and practical application to ensure that the knowledge and skills gained relate to real working conditions and are actionable on the jobs immediately.

We offer both open and customized training. The following are some of the most popular courses and their categories:

Senior & Middle Management Programmes

Management and Business Strategy Programmes
▪ Strategic Management and Leadership
▪ Leading and Managing Change
▪ Teamwork and Team building
▪ Effective Management of Contracts
▪ The Balanced Scorecard – Development, Implementation & Use
▪ Managing High Team Performance
▪ Business Continuity and Risk Management
▪ Effective Project Management (PRINCE 2, PMI)
▪ Quality Management (ISO 9001 QMS)
▪ Managing Supply Chain

Sales and Marketing Programmes
▪ Customer Experience Management
▪ Business Development Executive Training
▪ Selling, Negotiations and Effective Communication
▪ Managing and Coaching your Customer Service Team

Finance Programmes
▪ Financial Risk Management
▪ Finance for Non-finance Managers
▪ Corporate Planning and Financial Skills
▪ Effective Budgeting

Line Management and Supervisors
▪ Leadership and Management Skills
▪ Transitioning into Management role
▪ Teamwork and Team Building
▪ Business Etiquette
▪ Customer Relationship Management
▪ People Management Skills

Frontline Staff
▪ Excellent Office Management
▪ Customer Experience Excellence

Banks and Other Financial Institutions
▪ Customer Experience Management
▪ Selling, Negotiations and Effective Communication
▪ International Trade Finance
▪ Developing Leaders for Banks and Financial Institutions
▪ Credit Risk and Management (Basel II)
▪ Analysis of Credit Applications
▪ Effective Debt Recovery Techniques
▪ Accounting for Lending Staff
▪ Asset and Liability Management
▪ Analysis of Credit Applications
▪ Effective Debt Recovery Techniquess
▪ Accounting for Lending Staffs
▪ Asset and Liability Management
▪ Marketing of Financial Services
▪ SME Banking
▪ Coaching and Mentoring

Courses for Non-Governmental Organizations (NGO’s)
▪ Needs Assessment in Emergencies
▪ Managing Projects in Emergency Situations
▪ Skills for Humanitarian Work
▪ Proposal and Report Writing
▪ Field Logistics in Emergency Situations
▪ Crisis Management
▪ Financial Management for Successful Programmes
▪ Programmes Monitoring, Evaluation, Research and Learning (MERL)
▪ Budgeting Essentials
▪ Maintaining Successful Relationship with Donors

Bespoke Company Training
▪ Personalized training, tailored to meet the specific skills needs of your management and teams
▪ We establish your training needs taking into account your technical and commercial considerations.
▪ Training sessions are carried out at times that suit you and therefore not affecting the normal operation of the business unnecessarily.
▪ Provides a platform for discussing internal operational challenges more openly and generates creative ideas to deal with the challenges faced.